Our Privacy & Data Protection Policy
We believe in transparency, so here’s our plain-English guide to how we handle your information when you interact with Juice Festival Newcastle.
What Information We Collect and Why
We collect information you provide directly, like when you sign up for our newsletter for festival updates or enter competitions, as well as technical data from your device. This is essential for running the festival and our editorial blog, which covers topics like UK youth festivals and the landscape of festival gambling sponsorship.
Personal Information You Provide
This includes details you give us voluntarily. Examples include:
- Name and email address when subscribing to our newsletter.
- Contact and entry details for competitions or esports tournament registrations.
- Correspondence when you contact us about Newcastle events or our content.
Technical & Usage Data
When you visit our site, we automatically collect certain information. This may include:
- Your IP address and browser type.
- Pages you view, particularly our articles on esports tournaments in the UK or festival industry analysis.
- Referring website and the date/time of your visit.
How We Use Cookies and Tracking
Our site uses cookies, including those from analytics partners like Google Analytics, to understand how visitors use our content on festival sponsorship or esports news. We also explain tracking pixels used by social media platforms like Instagram.
Essential Site Cookies
These are necessary for the website to function and cannot be switched off. They enable core functionalities like page navigation and access to secure areas.
Analytics & Performance Cookies
These cookies allow us to count visits and traffic sources to measure and improve our site’s performance. They help us know which articles on topics like young adult entertainment events are most popular.
Third-Party and Social Media Cookies
Cookies may be set by third parties whose services we use, such as social media platforms. These are used for embedding content or for advertising purposes, and are subject to the respective third party’s privacy policy.
Our Use of Analytics Services
We use services like Google Analytics 4, configured with IP anonymization, to analyse traffic to our articles on topics such as gambling brand sponsorships in the UK festival scene. This helps us improve our content.
Purpose of Analytics
We use this data to understand user behaviour, such as which pieces on Juice Festival Newcastle or wider industry commentary are most engaging, allowing us to tailor our editorial focus effectively.
Data Anonymization
We take steps to protect your privacy. For instance, we use Google Analytics 4 with IP anonymization activated, meaning your full IP address is not stored.
Third-Party Services and Data Sharing
We use third-party services for functions like email newsletters (Mailchimp), and our articles may embed content from platforms like YouTube or X (Twitter). We outline if we share data with partners like event sponsors, including gambling brands operating in the UK.
Service Providers
Trusted processors help us operate. For example, we use Mailchimp to manage our newsletter for festival updates. These providers only process data on our instructions.
Embedded Content
Articles may include embedded content (e.g., videos, tweets). Viewing this is like visiting the third-party website, which may collect data about you according to its own policies.
Sponsor & Partner Data
In line with our editorial focus, we may analyse festival sponsorship models. We do not routinely share your personal data with sponsors or partners. Any specific data sharing for a co-hosted event (like an esports tournament) would be made clear to you at the point of collection.
Your Data Rights Under UK GDPR
Under UK data protection law (UK GDPR), you have rights including access, correction, deletion, and objection to processing. We explain how you can exercise these rights concerning your festival data.
Right to Access & Portability
You can request a copy of the personal data we hold about you, and in some cases, ask for it to be provided in a machine-readable format.
Right to Rectification & Erasure
You can ask us to correct inaccurate data. You also have the right to request we delete your data, subject to certain legal limitations.
Right to Object & Restrict Processing
You can object to how we process your data, including for direct marketing. You may also request we temporarily restrict processing in certain scenarios.
How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes collected, such as managing your newsletter subscription or competition entry, in line with our legal obligations.
Retention Principles
We determine retention periods based on the data’s purpose, legal requirements, and the nature of our relationship with you.
Example Retention Periods
- Newsletter data: Kept until you unsubscribe.
- Competition entries: Kept for the duration of the competition and a reasonable period thereafter for administration.
- Technical logs: Retained for a short period for security and analysis.
How to Contact Us About Your Data
For any questions about this policy or to exercise your data rights, contact our Data Protection contact using the provided details for Juice Festival in Newcastle.
Contact Details
To discuss any aspect of this policy or your data, please email: [email protected]. Please use “Privacy Request” in the subject line. Our operations are based in Newcastle upon Tyne, United Kingdom.
Complaints to the ICO
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
We pledge to keep this policy updated and to handle your data with the same integrity and critical eye we apply to our editorial coverage of the festival industry.